hallo, your item was shipped almost 2 weeks ago. Since you paid only 2 euro shippingcosts,the item was sent by normal postage.Of course when you choose not to pay for registered shipping, there is Always a chance that the item is lost/stolen or stuck with the customs,especially to Switserland.This is also the reason why almost all dealers don't want to ship to Switserland. Anyway,if you had emailed me first before leaving negative feedback,we could have choosen for another solution:a refund or a replacement. thank you, Billiet Noel